All the on-demand services rely on either individual services provider or other third-party service provider. Regardless of the service booking method, every booking ticket is monitored and all the failed services are carefully scrutinized.
We do this to ensure that Martwalk system in place and third-party service provider who provide the service to do so with the single aim to provide excellent service with relentless timeline.

We aim to provide 100% service to the consumer. Suppose we receive the booking request during working days, we hope to cater on the same day but due to some special circumstances, there may be interruption.

Service provider problem- we need to know so that we can put in the right
On-demand service:

If one working day beyond the promising time of the fulfillment of the service, you can write us at sales@martwalk.co or dial us at 9610705007

Third-party service provider:

Depending on the service request collected, Martwalk platform will send a tracking number on the consumer registered mobile number which enables you to see where the service provider is and how much time he will take to cater the service.

Simple go to the on-line tracking system at the website and application where you can see all the details such as booking time, service provider details and others.
In the event of any problem especially, service partner has not arrived or not able to resolve the issue, write us at sales@martwalk.co